Privacy Notice

Last updated: April 21, 2026

VULFI NET V LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy and processing personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”), where applicable.

This Privacy Notice explains how we collect, use, store, disclose, and protect your personal data when you:

  • visit our website www.wolfinet.com.mk,
  • contact us through our contact form,
  • use our services,
  • interact with us as a customer, prospective customer, supplier, or business partner.

Please read this notice carefully to understand how we handle your personal data.

1. Data Controller

The controller of your personal data is:

VULFI NET V LTD
ул. Ботун бр.3б, Влае, 1000 Скопје, Северна Македонија
Тел: +389 (2) 2032-733
Е-пошта: info@wolfinet.com.mk
Website: www.wolfinet.com.mk
Contact page: https://www.wolfinet.com.mk/contactus

These contact details are publicly displayed on the website.

2. Personal Data We Collect

We may collect the following categories of personal data:

  • name and surname;
  • company name;
  • email address;
  • phone number;
  • subject line and contents of the message you send us;
  • data related to your inquiries, orders, services, or business communications;
  • technical information such as IP address, browser type, language, device information, and website usage data;
  • cookie and analytics-related data, where applicable.

The current contact page visibly includes fields for name, phone number, email, company, subject, and question, so this wording matches the publicly visible form.

3. How We Collect Data

We collect personal data:

  • directly from you when you complete a contact form, send us an email, call us, or use our services;
  • automatically through cookies and similar technologies when you use our website;
  • through business communications, contracts, quotations, invoices, and service activities.

4. Purposes of Processing

We may use your personal data for the following purposes:

  • responding to inquiries, requests, and quotations;
  • providing technical support and services;
  • entering into, performing, and managing contractual relationships;
  • communicating with customers, suppliers, and business partners;
  • administration, invoicing, and business record-keeping;
  • improving the functionality, security, and performance of our website;
  • complying with legal obligations;
  • protecting our legitimate business interests, such as IT security, fraud злоупотреби и prevention, and maintaining business records.

5. Legal Bases for Processing

We process personal data on one or more of the following legal bases:

  • consent, where required, for example for certain cookies or marketing communications;
  • performance of a contract or steps taken prior to entering into a contract;
  • compliance with a legal obligation;
  • legitimate interests, where processing is necessary for normal business operations, security, correspondence, IT support, and service improvement, provided that such interests are not overridden by your rights and freedoms.

6. Sharing of Personal Data

We may share personal data with:

  • IT and hosting providers;
  • website platform and technical maintenance providers;
  • accounting, legal, and administrative advisors;
  • competent public authorities where legally required;
  • other data processors acting under our instructions and subject to confidentiality and data protection obligations.

If the website uses Odoo and Google-related cookies as indicated in the current cookie policy, those vendors should also be reflected in your internal records of processing.

7. International Transfers

If certain service providers process personal data outside North Macedonia or the European Economic Area, we will implement appropriate safeguards in accordance with applicable law, such as contractual clauses or another valid transfer mechanism.

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including:

  • to respond to your inquiries and communications;
  • for the duration of the business relationship;
  • for the period necessary to comply with legal, accounting, tax, and contractual obligations;
  • for a reasonable period afterward where necessary to establish, exercise, or defend legal claims.

Where no specific retention period applies, we use the criterion of retaining data only for as long as reasonably necessary for the relevant purpose and legal obligation. GDPR transparency guidance expects the notice to include either the retention period or the criteria used to determine it.

9. Data Security

We use administrative, technical, and physical security measures to help protect your personal data. While we have taken reasonable steps to secure the personal data you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

10. Your Data Protection Rights

Under the GDPR, where applicable, you may have the following rights:

  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restriction of processing;
  • the right to object to processing;
  • the right to data portability;
  • the right to withdraw consent, where processing is based on consent;
  • the right to lodge a complaint with a competent data protection authority.

If you make a request, we will respond within the timeframe required by applicable law. Privacy notice guidance also expects organizations to explain these rights and how individuals can complain.

11. Cookies Policy

What are cookies?

Cookies are small text files placed on your device by websites you visit. They are used to enable proper website operation, improve user experience, and understand website usage.

How we use cookies

We may use cookies to:

  • ensure the website functions properly;
  • remember your language and website preferences;
  • analyze traffic and website usage;
  • improve services and performance.

Types of cookies we may use

  • Necessary cookies – essential for the operation of the website;
  • Functional / preference cookies – remember your choices such as language or region;
  • Analytics cookies – help us understand how visitors use the website;
  • Marketing cookies – only if actually used and technically deployed on the website.

Managing cookies

You can control or delete cookies through your browser settings. Where applicable, you may also accept or reject optional cookies through the website’s cookie banner or consent management tool.

12. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy notices separately.

13. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Any changes will be posted on this page and will become effective when posted.

14. Contact Us

If you have any questions about this Privacy Notice or wish to exercise your rights, please contact us at:

Email info@wolfinet.com.mk
Contact page: https://www.wolfinet.com.mk/contactus

15. Additional Resources

For more information, you may also refer to:

  1. GDPR.eu / GDPR transparency and privacy notice guidance.
  2. CookieYes / cookie categories and cookie guidance.